Relx Device, Relx Pods

Stuck with a Stale RELX Pod? Troubleshooting Tips to Get You Vaping Again

There’s nothing quite as frustrating as reaching for your RELX vape, only to find it’s not producing vapor. A malfunctioning pod can put a damper on your day. But fear not, RELX aficionados! Before tossing that pod, there are several troubleshooting steps you can take to get your vape back in action.

The Usual Suspects: Empty Pod or Low Battery

Let’s start with the most common culprits. Is your pod simply empty? Take a peek at the juice level. If it’s looking low, it’s time to pop in a fresh pod.

Next, consider your battery life. A low battery simply won’t provide enough power to vaporize the e-liquid. Check the indicator light – a blinking red light often signifies a low battery. If that’s the case, plug your RELX device in using the USB-C cable and wait for it to charge fully (remember, the Infinity 2 boasts super-fast charging!).

Connection Issues: Cleaning is Key

Sometimes, a faulty connection between the pod and the battery can be the culprit. E-liquid residue can accumulate at the pod’s bottom, obstructing the contact points. Here’s how to address this:

  1. Gently clean the pod’s connection point with a dry cotton swab. Avoid using harsh chemicals or water, as these can damage the pod.
  2. Inspect the battery’s contact points as well. You can use a dry cotton swab here too.
  3. Ensure the pod is inserted firmly but gently into the battery. A loose connection might hinder proper functioning.

Pod Not Recognized? Check These Points

If your RELX device isn’t recognizing the pod at all, here are a few things to try:

  1. Verify pod authenticity: RELX recommends using only genuine RELX pods for optimal performance and to avoid compatibility issues.
  2. Inspect the pod for damage: A cracked or damaged pod might not function properly. If you see any physical imperfections, it’s best to discard the pod and use a new one.
  3. Try a different pod: If the issue persists with a single pod, try inserting a new one to isolate the problem. If the new pod works, the previous one might be faulty.

Advanced Troubleshooting: Leaks and Burned Taste

If you’re experiencing leaks or a burnt taste, it might indicate a more serious issue with the pod itself:

  • Leaks: A worn-out pod or a faulty coil within the pod can lead to leaks. If you notice leaking, dispose of the pod and try a new one.
  • Burnt Taste: This often occurs when the coil inside the pod dries up due to an empty pod or insufficient e-liquid. Take a puff without inhaling to activate the coil and allow e-liquid to saturate it before inhaling. If the burnt taste persists, it might be time to replace the pod.

If All Else Fails:

If you’ve exhausted all the troubleshooting steps above and your RELX pod remains non-functional, it might be time to contact RELX customer support for further assistance. They can help diagnose the problem and provide additional solutions.

Remember: Proper maintenance is key to a smooth vaping experience. Regularly clean your RELX device and pods, and always use genuine RELX pods to prevent issues. Now, go forth and vape with confidence!

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